State Farm® Insurance Agent Kathy Thurmond-Edwards
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Deanne Oelke
June 19, 2025
5
out of
5
rating by Deanne Oelke
"Nicki was very personal. She explained options completely and she covered everything very well."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Nicki took great care of you and explained everything clearly. She truly has a gift for making insurance feel personal and easy to understand. We appreciate your trust in #TeamKTE"
Ashley Koenig
June 18, 2025
5
out of
5
rating by Ashley Koenig
"I personally want to thank Mrs. Debra for all the information & help she has given me and my family, in a difficult time she was always willing to be very helpful and supportive. She did it without hesitation. She was so kind and sweet. I highly recommend her for anyone in the future. Thank you."
We responded:
"Thank you for your kind words. We appreciate your business and look forward to a great future!"
brad hunt
June 18, 2025
5
out of
5
rating by brad hunt
"Mrs.Nix is was very professional and very helpful with my needs on quotes. Got me great prices. She’s the bomb. Thank you Mrs.Nix. And State Farm."
We responded:
"Thank you so much for the kind words! We think Nicki is the bomb too 💣😉 She works hard to find the best coverage and prices for our customers, and we’re so glad she was able to help you. Welcome to #Teamkte"
Becky Dewease
June 10, 2025
5
out of
5
rating by Becky Dewease
"Best place to have all your insurance!! Kathy Thurmond is the very best!! ❤️"
We responded:
"You just made our day, Becky. Thank you for trusting TeamKTE with your insurance needs. We're here to help and appreciate your loyalty over the years. "
Tea Stoecklein
June 8, 2025
5
out of
5
rating by Tea Stoecklein
"Nicki was and has been absolutely amazing. She has been incredibly responsive and knowledgable and what we needed to do to be sure our move was seamless. We are so grateful and relieved to know we are absolutely in the right hands for all of our insurance needs!"
We responded:
"Tea, thank you so much for the kind words! We’re thrilled to hear that Nicki helped make your move a smooth one. She truly goes above and beyond to take care of our customers, and we’re so glad you feel confident and supported with TeamKTE. Thank you for trusting us with your insurance needs!"
Charles Gutelius
June 6, 2025
5
out of
5
rating by Charles Gutelius
"On Thursday the 5th of June 2025, I was assisted by Ms Kathy Thurman -Edwards staff member by the name of Shellee Hudson. I was a transferred client from Pam Burch State Farm. After Mrs. Birch had retired from the insurance business. My wife Stella has done business with Ms Kathy's insurance office for several years and that was the reason why I miss Kathy wound up with my policies. So now we have all of our vehicles and our home insured still was State Farm but we have one agent. However, today for about an hour or so Mrs Hudson patiently listen to the various stories of how I had things insured and how I wanted things done. She is extremely knowledgeable in this work and extremely patient. And talking to her it was comfortable enough that it made me feel like I have known this individual for years. Which is a good quality to have in an associate that makes the clientele so comfortable. Which in turn draws people to do business with their office. So one day soon I hope that we get to meet face to face not only Mrs Hudson but as well as Mrs Kathy Thurman-Edwards as well. I would definitely recommend doing business with this particular State Farm office just simply because of how they make you feel and how they listen to you. Just because they sell State Farm Insurance not all offices are the same. Thank you and God bless"
We responded:
"Thank you so much for your heartfelt words and for taking the time to share your experience! We’re honored to have earned your trust— Shellee is a gem, and we’re thrilled to hear how patient, knowledgeable, and welcoming she was during your visit. It truly means a lot that you and your wife Stella have chosen to keep your coverage with us here at TeamKTE. We can’t wait for the chance to meet you in person soon. Until then, know that we’re always just a call or visit away. Thank you again!"
ANGIE
June 4, 2025
5
out of
5
rating by ANGIE
"I highly recommend Ms. Valerie Meitzler to anyone looking for support in searching for insurance plans. Dealing with insurance stuff can sometimes feel overwhelming, but Ms. Valerie Meitzler made it so much easier. I’m so grateful for her help and the amazing service she provided. If you’re looking for someone who’s not just great at what they do but also incredibly kind and supportive, I highly recommend Ms. Valerie Meitzler."
We responded:
"Thank you so much for the kind words! We absolutely agree—Valerie Meitzler is a rock star! Insurance can feel like a maze, but Valerie has a gift for making things clear, easy, and even enjoyable. We’re so grateful you trusted her (and us!) to help guide you. We’ll be sure to share your sweet words with her—she’ll be thrilled!—TeamKTE ❤️ "
Malik Jackson
June 4, 2025
5
out of
5
rating by Malik Jackson
"Everybody has been nice, helpful, and had acted with a sense of urgency everytime I call."
We responded:
"Thank you for the great review! We truly appreciate your kind words. At TeamKTE, we aim to treat every call like it matters—because it does! We’re so glad you’ve felt supported and taken care of. Don’t hesitate to reach out anytime—we’re always here to help!"
Galaxy Life
May 21, 2025
5
out of
5
rating by Galaxy Life
"I can’t say enough great things about Kathy Thurmond Edward’s State Farm staff. They are always available when I need them—whether it’s answering questions, helping with claims, or just providing guidance. Velma always goes above and beyond to make sure everything is taken care of quickly and thoroughly. It’s clear they truly care about their clients and work incredibly hard to deliver top-notch service. Thankful for them!"
We responded:
"Thank you so much for the kind words! We’re beyond grateful for your trust and support. Velma truly is a gem, and we’re lucky to have her on TeamKTE. It means the world to know you feel cared for and supported—because that’s exactly our goal every day. We appreciate you!"
AMERICA CONTRERAS
May 16, 2025
5
out of
5
rating by AMERICA CONTRERAS
"I have nothing but good things to say about this State Farm location. Nicki Reed, my agent, is the best. She has helped my family and I get the best coverage on our home and vehicles. When I needed help understanding something, she broke it down for me perfectly. She checks up on us and makes sure we are always up to date on our policies. Truly recommend Nicki. Aside from her great work ethic, she is kind and honest."
We responded:
"Thank you so much for your kind words! Nicki truly goes above and beyond for our customers, and we’re lucky to have her on TeamKTE. We’re thrilled to hear she’s been such a helpful and caring resource for your family. Your recommendation means everything to us—Nicki will be smiling from ear to ear when she reads this!"
Kelli Beacham
May 15, 2025
5
out of
5
rating by Kelli Beacham
"Nicki Reed, is absolutely amazing. She has helped me for years try to get a lower quote on auto insurance. Once she got an acceptable quote, and notified me immediately. She even called (with me) my current auto provider and helped me cancel and discontinue insurance and payments. She told me about the state farm app and got me setup. She is so friendly, knowledgeable, and extremely helpful. Thank you, Nicki, for making this process so easy and delightful!"
We responded:
"Thank you so much for the glowing review! Nicki truly is amazing, and we’re lucky to have her on Team KTE. She goes above and beyond to make the insurance process smooth, stress-free, and even delightful (which isn’t always easy when dealing with insurance!). We’re so glad she could help you every step of the way. Welcome to State Farm—we’re thrilled to have you with us!"
Rosie Velasco
April 25, 2025
5
out of
5
rating by Rosie Velasco
"Thankful for Amber on team KTE making this auto insurance process a breeze. She kindly answered any and all questions that I had, which were many. Highly recommend reaching to their team for assistance."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Amber made your auto insurance experience such a breeze. She’s a pro at answering all the questions (no matter how many!), and we’re lucky to have her on TeamKTE. We truly appreciate your recommendation. We are here when you need anything. "
Angelic Mosby
April 25, 2025
5
out of
5
rating by Angelic Mosby
"Jake Velma was very patient, professional and helpful to work with. He is one of the best!"
We responded:
"Thank you so much for your kind words! We’re lucky to have both Jake and Velma on our team—they truly care about making insurance easier and more understandable. We’ll be sure to pass along your praise. Come see us anytime—we’re always here to help!"
Kenneth Crego
April 23, 2025
5
out of
5
rating by Kenneth Crego
"The entire staff is so easy to work with,and are so responsive to our needs as older clients.In our option they receive 10 stars."
We responded:
"Wow—10 stars?! We’re blushing! Thank you for your kind words. Our team truly enjoys helping all our clients, and we’re especially honored to support you. We believe great service doesn’t have an age limit, and we’re always here when you need us!"
Alfred Waddell
April 22, 2025
5
out of
5
rating by Alfred Waddell
"Valarie was a huge help in establishing my insurance and was able to reach all my needs . Very professional . Recommend this agency to anyone looking to get insurance"
We responded:
"Thank you so much for the kind words! We're thrilled to hear Valerie was able to help you feel confident and supported throughout the process. Thanks for trusting TeamKTE and for the awesome shoutout - we've got your back anytime!"
Lamont Westbrooks
April 22, 2025
5
out of
5
rating by Lamont Westbrooks
"Excellent customer service! Knowledgeable agent and always takes her time to answer questions.Nikki is always professional!"
We responded:
"Thank you so much, Lamont! We’re thrilled to hear you had such a great experience with Nicki. She’s a rockstar when it comes to combining knowledge with top-notch service—and she truly cares about making sure every question gets answered. We appreciate your trust and your kind words!"
Mya Semore
April 22, 2025
5
out of
5
rating by Mya Semore
"Valerie was amazing. Because I’m so young I had millions of questions regarding policies, coverage plans etc. Valerie was not only able to answer all of my questions effectively she answered them promptly as well. I’ve already referred some family and friends."
We responded:
"Thanks so much for the awesome review! We know insurance can feel like learning a new language, so we're glad Valerie was able to walk you through it all and make things simple. Big thanks for sending your crew our way-we'll treat them like family. We're here when you need us. "
Katie Lane Harris
April 21, 2025
5
out of
5
rating by Katie Lane Harris
"I recently switched my auto insurance after years with another company. Jake Mathenia walked me through every step and made it the easiest and fastest process to have my policy transferred! His response time was so much faster than any other insurance agent I’ve dealt with, and he explained everything in a way I could easily understand. 10/10 would recommend!"
We responded:
"Thank you so much for the kind words and the 10/10 recommendation! We’re thrilled to hear that Jake made the switch so smooth and stress-free for you. Clear communication and quick service are what we strive for, and we’re glad Jake delivered! We’re lucky to have him on #TeamKTE—and even luckier to have you with us now!"
Tori Petty
April 17, 2025
5
out of
5
rating by Tori Petty
"When looking to change insurance companies, I had the great pleasure of meeting Jake Mathenia at State Farm. There is a world of difference between being a number to Progressive and having an actual agent at State Farm. In addition to giving me an incredibly better rate for my home and auto coverage he was just a joy to work with. He’s competent efficient and does what he says he’s going to do. I couldn’t have asked for a more satisfactory experience."
We responded:
"Thank you so much for the kind words and for choosing to trust us with your insurance needs! We’re thrilled to hear that Jake made the process easy and enjoyable! Having a dedicated agent truly makes a difference, and we’re lucky to have Jake on our team. Welcome to the State Farm family and TeamKTE!"
Bob Hetherington
April 17, 2025
5
out of
5
rating by Bob Hetherington
"“Life moves pretty fast…”, as Ferris Bueller reminds us, and sometimes things jump the tracks. Fortunately, when they did, Valerie Meitzler at Kathy Thumond Edwards State Farm Agency, had my back. Valerie worked efficiently and effectively to secure the coverage I needed and set things right. Thank you Valerie!"
We responded:
"We love a good Ferris Bueller reference—and we love our customers even more! Thank you for the kind words. Valerie is a rockstar, and we’re so glad she was there to help when life took a detour. We truly appreciate you being part of the #TeamKTE family!"
Catherine Barzizza
April 16, 2025
5
out of
5
rating by Catherine Barzizza
"Jake at State Farm, Jake Mathenia is a pleasure to do business with. He did a great job handling both auto and homeowners insurance when it was time for me to make the switch to State Farm. Jake gives great service and I was comfortable knowing that he would take care of all my insurance needs! Thanks Jake!"
We responded:
"Thank you so much for the kind words and for trusting Jake and our team with your insurance needs! We're thrilled to hear that he made your switch to State Farm smooth and stress-free. We're lucky to have Jake on TeamKTE. We're here when you need anything!"
Sarah Kerst
April 16, 2025
5
out of
5
rating by Sarah Kerst
"We used Valerie Meitzler to combine our home and auto insurance when we got married. She made it a seamless process and helped us along the way. She was always available for questions and was gracious with us if we had last minute worries! I cannot overstate how helpful she was!"
We responded:
"Thank you, Sarah! We're so glad Valerie was able to make the process smooth and stress-free. Getting married is such an exciting time, and we're honored to have played a small part in helping you start this new chapter. Valerie truly cares about her customers, and your kind words mean the world to our team."
Danita Dockery
April 11, 2025
5
out of
5
rating by Danita Dockery
"I have been a State Farm customer for years! My overall experience has been superb! I’ve never experienced any issues, and any questions and/or concerns that I have had have always been addressed in the most professional manner from agent, Nicki Reed. I would definitely recommend State Farm (Kathy Thurmond Edward’s) Branch for your insurance needs. Be sure to ask for Nicki!"
We responded:
"Thank you so much for your kind words and continued loyalty! I’m so glad to hear that you’ve had such a positive experience over the years. It truly means a lot to us to know that your questions and concerns have always been handled with care. We appreciate your recommending our office—and especially for the shoutout to our awesome Nicki! We're always here to help whenever you need us."
Pamela Gill
April 4, 2025
5
out of
5
rating by Pamela Gill
"Nikki Reed was a great help when I was looking for home and car insurance. She answered all my questions and made me feel at home. Thanks Nikki"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and appreciate our Nicki. When you need any assistance in the future, please reach out. We are here to help! #TeamKTE"
Barbara Hicks
April 3, 2025
5
out of
5
rating by Barbara Hicks
"Jake was awesome"
We responded:
"We’re honored by your positive feedback & so glad you appreciate our Jake! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"